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  • YJA complaints

    Topics:
    • Youth Justice, 
    • Youth Justice Agency

    The Youth Justice Agency has an easy to understand and responsive complaints procedure which encourages anyone who feels they have been treated unfairly or inappropriately by the Agency to speak out so that concerns can be addressed.

    How we deal with complaints

    Lessons learned from complaints will be used to improve and influence the development of Agency services.

    The process and resolution of complaints will also be subject to inspection by the Criminal Justice Inspectorate NI.

    • Complaints charter

    Related content

    • About the Youth Justice Agency
    • Regional Facilities for Children and Young People Programme
    • Volunteering with the Youth Justice Agency
    • Youth Justice Agency child protection
    • Youth Justice Agency corporate planning and performance monitoring
    • Youth Justice Agency freedom of information
    • Youth Justice Agency governance
    • Youth Justice Agency senior management profiles
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