Correspondents should note that it is not within the remit of the Legal Services Agency Northern Ireland (LSANI) to respond to queries seeking legal advice. Similarly, general queries on whether you are entitled to be granted legal aid cannot be answered.
Make a complaint
If you wish to make a complaint about the service provided to you by the Agency, our complaints procedure sets out how you may do this.
Complaints about legal professionals
Please note that we cannot deal with complaints in respect of the service or performance of your solicitor or barrister. In such cases, you should contact the respective professional bodies which represent and regulate the legal profession.
Contact the Legal Services Agency NI
The LSANI may be contacted at:
Legal aid counter-fraud hotline
If you suspect any abuse of the legal aid system, you may contact our dedicated counter-fraud hotline to report your concerns at: