Contact provided through a Child Contact Centre is a temporary arrangement, to be reviewed after an agreed period of time. Child Contact Centres provide a stage in the journey that separating families make. That journey can range from no contact, often with high levels of hostility, through to building up trust in each other’s abilities and commitment to their children. The ultimate aim for parents/other family members is to move on from Contact Centres and to make their own parenting time arrangements.
Staff and volunteers manage the environment to ensure no distress or risk is presented to Children or other users of the service, including terminating sessions that are disruptive.