New Themis Programme will transform court and tribunal services for all – Long

A 20-year contract valued at £85m to modernise and transform service delivery and IT systems used by Northern Ireland Courts and Tribunals Service has been welcomed by Justice Minister Naomi Long.

CGI, one of the largest independent IT and business consulting firms in the world, will deliver the long-term support contract and a 5-year programme of work to improve the experiences of service users and create better ways of working enabled by digital solutions. The Themis Programme will transform services and administrative processes across tribunals, civil, family, and criminal courts, establishing a digital first, paper-light environment that will speed up case progression and improve access to justice services.

Justice Minister Naomi Long said: “The far-reaching changes of this Programme, by enhancing services and replacing fragmented and outdated IT systems with a modern digital system, will benefit not only staff and the judiciary but also the public, legal profession, other government departments and justice partners.

“It should be viewed not as a digital project alone, but an opportunity for transformation of NICTS, driving significant efficiencies, improving service outcomes, and setting a new standard in digital justice solutions. I know it will be welcomed by staff across the NICTS.”

Karen Ward, NICTS Chief Modernisation Officer, said: “We are embarking on an exciting and innovative period in NICTS, through our Vision 2030 modernisation programme, that will focus on how to deliver change that meets the needs of those who use our services as well as the teams who deliver them.

“A new digital solution will incrementally replace our outdated and siloed IT systems. In addition, Themis will provide a web portal that will enable legal professionals, members of the public, NICS Departments and other justice partners to access our services directly online.”

Notes to editors: 

1. Themis is a major business transformation and IT modernisation programme being taken forward by the NICTS Vision 2030 Portfolio.
2. Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 90,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organisations and accelerate results.
3. Media enquiries should be directed to the Department of Justice Press Office via Email 
4. The Executive Information Service operates an out of hours service for media enquiries only between 1800hrs and 0800hrs Monday to Friday and at weekends and public holidays. The duty press officer can be contacted out of hours on 028 9037 8110

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