AccessNI Complaints Policy

Date published: 10 September 2019

Last updated: 11 September 2019

AccessNI is committed to providing a high level of service at all times.  If you are not happy with the service you have received from AccessNI we will try to address your complaint in a professional and timely manner.  This policy document has been developed to ensure consistency of approach in AccessNI in handling complaints.


Details on how to make a complaint to AccessNI have been provided in the AccessNI complaints policy. 

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