LSANI - Operational performance for May 2022

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Charts and graphs showing the performance in LAMS for the Legal Services Agency Northern Ireland for the month of May 2022.

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LSANI bar chart – LAMS applications received by type – April & May 2022 — NOTE: All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months.

LSANI line graph – LAMS total applications received – July 2019 to May 2022 — NOTE: All figures reflect respective month-end positions and have not been retrospectively. The unassessed do not include criminal applications as decisions on these are made by the Northern Ireland Courts and Tribunals Service.

LSANI line graph – LAMS total applications received – by type – July 2019 to May 2022 — NOTE: All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months.

LSANI bar chart – LAMS applications completed – by type – April & May 2022 — NOTE: All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months.

LSANI line graph – LAMS emergency applications (representation higher) received and completed – November 2019 to May 2022 — NOTE: All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months.

LSANI bar chart – LAMS exceptional preparation requests received, by court tier – June 2020 to May 2022 — NOTE: All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months.

LSANI bar chart – LAMS exceptional preparation requests completed, by court tier – June 2020 to May 2022 — NOTE: All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months.

LSANI ring chart – outcome of all completed LAMS exceptional preparation requests – May 2022 — NOTE: All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months.

LSANI line graph – exceptional preparation authority requests completed – values claimed vs values assessed – June 2020 to May 2022 — NOTE: Figures are based on the month in which requests were completed and do not necessarily reflect the month they were received. Not all requests submitted in a particular month will be completed within that same month.

LSANI bar chart – LAMS appeals and redetermination requests received – by type – April 2020 to May 2022 — NOTE: All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months.

LSANI bar chart – LAMS appeals and redetermination requests completed – by type – April 2020 to May 2022 — NOTE: Figures reflect the number of cases completed on LAMS before the respective month end. Additional panels may have been scheduled and heard before month end, but not recorded on LAMS until the beginning of the succeeding month.

LSANI line graph – LAMS payment volumes – July 2019 to May 2022 — NOTE: All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months.

LSANI line graph – LAMS payment values – July 2019 to May 2022 — NOTE: Figures covering May to August 2020 have been adjusted to exclude payment requests submitted under the COVID-19 IPS. All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes.

LSANI line graph – LAMS total payment requests received – by type – July 2019 to May 2022 — NOTE: Figures covering May to August 2020 have been adjusted to exclude payment requests submitted under the COVID-19 IPS. All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes.

LSANI bar chart – LAMS payment requests received – by type – April & May 2022 — NOTE: All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months.

LSANI bar chart – LAMS payment requests determined – by type – April & May 2022 — NOTE: All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months.

LSANI bar chart – volume of LAMS payment requests awaiting assessment – April & May 2022 — NOTE: Figures exclude payment requests that cannot currently be assessed by LSANI. This includes payment requests submitted previously by suppliers who have not yet registered on LAMS.

LSANI line graph & table – LAMS unread messages – 03 April 2020 to 07 June 2022 — NOTE: All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months.

LSANI table – contact centre – call handling details – July 2020 to May 2022 — NOTE: Information on calls escalated, including reasons, is not available for April 2021 onwards.

LSANI table – LAMS adjudications current processing dates as at 30 April 2022 & 31 May 2022 — Adjudications current processing dates as at 30 April 2022 & 31 May 2022

LSANI table – LAMS payments current processing dates as at 30 April 2022 & 31 May 2022 — CR assessments do not result in an immediate payment.