LSANI - Operational performance for March 2021

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Charts and graphs showing the performance in LAMS for the Legal Services Agency Northern Ireland for the month of March 2021.

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LSANI bar chart – LAMS applications received by type – February & March 2021 — NOTE: All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months.

LSANI line graph – LAMS total applications received – July 2019 to March 2021 — NOTE: All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months.

LSANI line graph – LAMS total applications received – by type – July 2019 to March 2021 — NOTE: All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months.

LSANI bar chart – LAMS applications completed – by type – February & March 2021 — NOTE: All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months.

LSANI line graph – LAMS total applications completed – July 2019 to March 2021 — NOTE: All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months.

LSANI bar chart – LAMS emergency applications received (representation higher) - April 2020 to March 2021 — NOTE: All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months.

LSANI bar chart – LAMS emergency applications completed (representation higher) – April 2020 to March 2021 — NOTE: All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months.

LSANI bar chart – LAMS exceptional preparation requests received – June 2020 to March 2021 — NOTE: All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months.

LSANI bar chart – LAMS exceptional preparation requests completed – by court tier – June 2020 to March 2021 — NOTE: All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months.

LSANI ring chart – outcome of all completed LAMS exceptional preparation requests - March 2021 — NOTE: All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months.

LSANI line graph – LAMS exceptional preparation authority requests completed – values claimed vs values assessed – June 2020 to March 2021 — NOTE: Figures are based on the month in which requests were completed and do not necessarily reflect the month they were received. Not all requests submitted in a particular month will be completed within that same month.

LSANI bar chart – LAMS appeals and redetermination requests received - by type – April 2020 to March 2021 — NOTE: All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months.

LSANI bar chart – LAMS appeals and redetermination requests completed – by type – April 2020 to March 2021 — NOTE: Figures reflect the number of cases completed on LAMS before the respective month end. Additional panels may have been scheduled and heard before month end but not recorded on LAMS until the beginning of the succeeding month.

LSANI line graph – LAMS total payment requests received – July 2019 to March 2021 — NOTE: All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months.

LSANI line graph – LAMS total payment requests received – by type – July 2019 to March 2021 — NOTE: Figures covering May to August 2020 have been adjusted to exclude payment requests submitted under the COVID-19 IPS. All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes.

LSANI bar chart – LAMS payment requests received – by type – February & March 2021 — NOTE: All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months.

LSANI line graph – LAMS payment requests determined – July 2019 to March 2021 — NOTE: Figures covering May to August 2020 include determined COVID-19 IPS requests.

LSANI bar chart – LAMS payment requests determined – by type – February & March 2021 — NOTE: All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months.

LSANI line graph – LAMS total payments authorised – July 2019 to March 2021 — NOTE: These figures reflect the total amount authorised at each month-end position. Figures covering May to August 2020 include authorisations of COVID-19 IPS requests.

LSANI bar chart – volume of LAMS payment requests awaiting assessment – February & March 2021 — NOTE: Figures exclude payment requests that cannot currently be assessed by LSANI (569 in February, 557 in March). This includes payment requests submitted previously by suppliers not yet registered on LAMS.

LSANI line graph & table – LAMS unread messages – 3 April 2020 to 1 April 2021 — NOTE: All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months.

LSANI table – contact centre –call handling details – July 2020 to March 2021 — Contact centre –call handling details – July 2020 to March 2021

LSANI table – LAMS adjudications current processing dates as at 3 March 2021 & 31 March 2021 — Adjudications current processing dates as at 3 March 2021 & 31 March 2021

LSANI table – LAMS payments current processing dates as at 28 February 2021 & 31 March 2021 — NOTES: CR assessments do not result in an immediate payment.