LSANI - Operational performance for January 2023

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Charts and graphs showing the performance in LAMS for the Legal Services Agency Northern Ireland for the month of January 2023.

To see an image please click on the one you wish to view or alternatively, click on any image and use the on screen arrows to navigate through the images.

LSANI bar chart – LAMS Applications received by type – December 2022 & January 2023 — Applications received by type – December 2022 & January 2023

LSANI line graph – LAMS total applications received – July 2019 to January 2023 — Total applications received – July 2019 to January 2023

LSANI line graph – LAMS total applications received – by type – July 2019 to January 2023 — Total applications received – by type – July 2019 to January 2023

LSANI bar chart – LAMS applications completed – by type – December 2022 & January 2023 — Applications completed – by type – December 2022 & January 2023

LSANI line graph – LAMS total emergency applications received and completed (Representation Higher) – November 2019 to January 2023 — Total Emergency applications completed – received and completed (Representation Higher) – November 2019 to January 2023

LSANI bar chart – LAMS Exceptional Preparation requests received – by court tier – June 2020 to January 2023 — Exceptional Preparation requests received – by court tier – June 2020 to January 2023

LSANI bar chart – LAMS Exceptional Preparation requests completed – by court tier – June 2020 to January 2023 — Exceptional Preparation requests completed – by court tier – June 2020 to January 2023

LSANI ring chart – Outcome of all completed LAMS exceptional preparation requests – January 2023 — Outcome of all completed LAMS exceptional preparation requests – January 2023

LSANI line graph – Exceptional Preparation authority requests completed – values claimed vs values assessed – June 2020 to January 2023 — Exceptional Preparation authority requests completed – values claimed vs values assessed – June 2020 to January 2023

LSANI bar chart – LAMS appeals and redetermination requests received – by type – April 2020 to January 2023 — Appeals and redetermination requests received – by type – April 2020 to January 2023

LSANI bar chart – LAMS appeals and redetermination requests completed – by type – April 2020 to January 2023 — Appeals and redetermination requests completed – by type – April 2020 to January 2023

LSANI line graph – LAMS payment volumes – July 2019 to January 2023 — Payment volumes – July 2019 to January 2023

LSANI line graph – LAMS payment values – July 2019 to January 2023 — Payment values – July 2019 to January 2023

LSANI line graph – LAMS payment requests received – by type – July 2019 to January 2023 — Payment requests received – by type – July 2019 to January 2023

LSANI bar chart – LAMS payment requests received – by type – December 2022 & January 2023 — Payment requests received – by type – December 2022 & January 2023

LSANI bar chart – LAMS payment requests determined – by type – December 2022 & January 2023 — Payment requests determined – by type – December 2022 & January 2023

LSANI bar chart – volume of LAMS payment requests awaiting assessment – December 2022 & January 2023 — Volume of LAMS payment requests awaiting assessment – December 2022 & January 2023

LSANI line graph & table – LAMS unread messages – 03 April 2020 to 01 February 2023 — Unread messages – 03 April 2020 to 01 February 2023

LSANI table – Contact Centre – call handling details – July 2020 to January 2023 — Contact Centre – call handling details – July 2020 to January 2023

LSANI table – LAMS adjudications current processing dates as at 31 December 2022 & 31 January 2023 — Adjudications current processing dates as at 31 December 2022 & 31 January 2023

LSANI table – LAMS payments current processing dates as at 31 December 2022 & 31 January 2023 — Payments current processing dates as at 31 December 2022 & 31 January 2023