LSANI - Operational performance charts for November 2020

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Charts and graphs showing the performance in LAMS for the Legal Services Agency Northern Ireland for the month of November 2020.

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LSANI Bar Chart – LAMS Applications Received - By Type – October & November 2020 — NOTE: All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months.

LSANI Line Graph – LAMS Total Applications Received – July 2019 to November 2020 — NOTE: All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months.

LSANI Line Graph – LAMS Total Applications Received – By Type – December 2019 to November 2020 — NOTE: All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months.

LSANI Bar Chart – LAMS Applications Completed – By Type – October & November 2020 — NOTE: All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months.

LSANI Line Graph – LAMS Total Applications Completed – December 2019 to November 2020 — NOTE: All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months.

LSANI Bar Chart – LAMS Emergency Applications Received (Representation Higher) - April to November 2020 — NOTE: All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months.

LSANI Bar Chart – LAMS Emergency Applications Completed (Representation Higher) – April to November 2020 — NOTE: All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months.

LSANI Bar Chart – LAMS Exceptional Preparation Requests Received – June to November 2020 — NOTE: All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months.

LSANI Bar Chart – LAMS Exceptional Preparation Requests Completed – By Court Tier – June to November 2020 — NOTE: All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months.

LSANI Ring Chart – Outcome of All Completed LAMS Exceptional Preparation Requests - November 2020 — NOTE: All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months.

LSANI Line Graph – LAMS Exceptional Preparation Authority Requests Completed – Values Claimed vs Values Assessed – June to November 2020 — NOTE: Figures are based on the month in which requests were completed and do not necessarily reflect the month they were received. Not all requests submitted in a particular month will be completed within that same month.

LSANI Bar Chart – LAMS Appeals and Redetermination Requests Received - By Type – April to November 2020 — NOTE: All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months.

LSANI Bar Chart – LAMS Appeals and Redetermination Requests Completed – By Type – April to November 2020 — Figures reflect number of cases completed on LAMS before the respective month end. Additional panels may have been heard before month end but not recorded on LAMS until the beginning of the succeeding month. Figures are not retrospectively amended.

LSANI Line Graph – LAMS Total Payment Requests Received – July 2019 to November 2020 — NOTE: All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months.

LSANI Bar Chart – LAMS Appeals and Redetermination Requests Received - By Type – April to November 2020 — Figures for May-August have been adjusted to exclude payment requests submitted under the COVID-19 IPS. All figures reflect respective month-end positions & have not been retrospectively revised to incorporate any subsequent changes or adjustments.

LSANI Bar Chart – LAMS Payment Requests Received – By Type – October & November 2020 — NOTE: All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months.

LSANI Line Graph – LAMS Payment Requests Determined – December 2019 to November 2020 — NOTE: Figures covering May to August include determined COVID-19 IPS requests.

LSANI Bar Chart – LAMS Payment Requests Determined – By Type – October & November 2020 — NOTE: All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months.

LSANI Line Graph – LAMS Total Payments Authorised – December 2019 to November 2020 — These figures reflect the total amount authorised at each month-end. They have not been retrospectively revised to incorporate any subsequent recoupments made against initial payments. Figures for May-August include authorisations of COVID-19 IPS.

LSANI Bar Chart – LAMS Volume of Payment Requests Awaiting Assessment – October & November 2020 — NOTE: Figures exclude payment requests that cannot currently be assessed by LSANI (678 in October; 563 in November). This includes payment requests submitted previously by suppliers who have not yet registered on LAMS.

LSANI Line Graph & Table – LAMS Unread Messages – 3 April 2020 to 1 December 2020 — NOTE: All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months.

LSANI Table – Contact Centre – Call Handling Details – July 2019 to November 2020 — Contact Centre – Call Handling Details – July 2019 to November 2020

LSANI Table – LAMS Adjudications Current Processing Dates as at 31 October 2020 & 30 November 2020 — Adjudications Current Processing Dates as at 31 October 2020 & 30 November 2020

LSANI Table – LAMS Payments Current Processing Dates as at 31 October 2020 & 30 November 2020 — NOTES: CR assessments do not result in an immediate payment.