LSANI - Operational performance charts for December 2020

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Charts and graphs showing the performance in LAMS for the Legal Services Agency Northern Ireland for the month of December 2020.

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LSANI Bar Chart – LAMS Applications received by type – November & December 2020 — NOTE: All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months.

LSANI Line Graph – LAMS Total Applications Received – July 2019 to December 2020 — NOTE: All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months.

LSANI Line Graph – LAMS Total Applications Received – By Type – January to December 2020 — NOTE: All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months.

LSANI Bar Chart – LAMS Applications Completed – By Type – November & December 2020 — NOTE: All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months.

LSANI Line Graph – LAMS Total Applications Completed – January to December 2020 — NOTE: All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months.

LSANI Bar Chart – LAMS Emergency Applications Received (Representation Higher) - April to December 2020 — NOTE: All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months.

LSANI Bar Chart – LAMS Emergency Applications Completed (Representation Higher) – April to December 2020 — NOTE: All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months.

LSANI Bar Chart – LAMS Exceptional Preparation Requests Received – June to December 2020 — NOTE: All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months.

LSANI Bar Chart – LAMS Exceptional Preparation Requests Completed – By Court Tier – June to December 2020 — NOTE: All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months.

LSANI Ring Chart – Outcome of All Completed LAMS Exceptional Preparation Requests - December 2020 — NOTE: All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months.

LSANI Line Graph – LAMS Exceptional Preparation Authority Requests Completed – Values Claimed vs Values Assessed – June to December 2020 — NOTE: Figures are based on the month in which requests were completed and do not necessarily reflect the month they were received.

LSANI Bar Chart – LAMS Appeals and Redetermination Requests Received - By Type – April to December 2020 — NOTE: All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months.

LSANI Bar Chart – LAMS Appeals and Redetermination Requests Completed – By Type – April to December 2020 — Figures reflect the number of cases completed on LAMS before the respective month end. Additional panels may have been scheduled and heard before month end, but not recorded on LAMS until the beginning of the succeeding month.

LSANI Line Graph – LAMS Total Payment Requests Received – July 2019 to December 2020 — NOTE: All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months.

LSANI Line Graph – LAMS Total Payment Requests Received – By Type – January to December 2020 — NOTE: Figures covering May to August have been adjusted to exclude payment requests submitted under the COVID-19 IPS.

LSANI Bar Chart – LAMS Payment Requests Received – By Type – November & December 2020 — NOTE: All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months.

LSANI Line Graph – LAMS Payment Requests Determined – January to December 2020 — NOTE: Figures covering May to August include determined COVID-19 IPS requests.

LSANI Bar Chart – LAMS Payment Requests Determined – By Type – November & December 2020 — NOTE: All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months.

LSANI Line Graph – LAMS Total Payments Authorised – January to December 2020 — NOTE: These figures reflect the total amount authorised at each month-end position. Figures covering May to August include authorisations of COVID-19 IPS requests.

LSANI Bar Chart – LAMS Volume of Payment Requests Awaiting Assessment – November & December 2020 — NOTE: Figures exclude payment requests that cannot currently be assessed by LSANI (563 in November; 575 in December). This includes payment requests submitted previously by suppliers who have not yet registered on LAMS.

LSANI Line Graph & Table – LAMS Unread Messages – 3 April 2020 to 4 January 2021 — NOTE: All figures reflect respective month-end positions and have not been retrospectively revised to incorporate any subsequent changes or adjustments made in succeeding months.

22) LSANI Table – Contact Centre –Call Handling Details – July 2019 to December 2020 — Contact Centre –Call Handling Details – July 2019 to December 2020

LSANI Table – LAMS Adjudications Current Processing Dates as at 7 December 2020 & 6 January 2021 — Adjudications Current Processing Dates as at 7 December 2020 & 6 January 2021

LSANI Table – LAMS Payments Current Processing Dates as at 30 November 2020 31 December 2020 — NOTE: CR assessments do not result in an immediate payment.