Legal aid complaints

Legal advice

Correspondents should note that it is not within the remit of the Legal Services Agency Northern Ireland (LSANI) to respond to queries seeking legal advice. Similarly, general queries on whether you are entitled to be granted legal aid cannot be answered.

Make a complaint

If you wish to make a complaint about the service provided to you by the Agency, our complaints procedure sets out how you may do this.

Complaints about legal professionals

Please note that we cannot deal with complaints in respect of the service or performance of your solicitor or barrister. In such cases, you should contact the respective professional bodies which represent and regulate the legal profession.

For solicitors:

• The Law Society of Northern Ireland

For barristers:

• The Bar of Northern Ireland

Contact the Legal Services Agency NI

The LSANI may be contacted at:

• LSANI - Contact details

Legal aid counter-fraud 

If you suspect any abuse of the legal aid system, you may contact our dedicated counter-fraud team to report your concerns at:

• Counter-fraud reporting details